Customer Service

Mass Email Workspace

Use the overview as the operator landing page, then move into a dedicated setup screen for templates, audiences, schedules, or sender configuration.

Templates

Mailing Lists

Active Schedules

Recent Log Rows

Setup Page

Write the reusable subject lines, HTML, and text bodies that every campaign depends on.

No template is selected yet.

Setup Page

Define live customer segments so recipient targeting stays current without rebuilding lists manually.

No mailing list is selected yet.

Setup Page

Attach templates to audiences, set cadence, and control runs from the delivery queue.

No schedule is selected yet.

Setup Page

Align the From address, Reply-To, return path, unsubscribe handling, and DNS guidance before sending at scale.

Sending domain: aicertsreviewer.com

Activity

Schedules own the detailed log table, but the latest send result stays visible here for quick triage.

No campaign deliveries have been logged yet.

Ops

Recurring campaigns still need the CLI runner on the server so due sends happen without anyone opening the panel.

php scripts/run_customer_service_email_campaigns.php

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